1. Chloris's Safety Principles

As an AI-based entertainment service, Chloris places the highest priority on user safety. This Service is not a professional psychological counseling or medical service and cannot replace professional counseling under any circumstances.

2. Crisis Detection System

Chloris operates the following safety systems to detect crisis indicators related to user safety during conversations:

Client Keyword Detection: When crisis-related keywords such as suicide or self-harm are detected in conversation messages, crisis counseling information is displayed on screen as promptly as possible.
AI Crisis Response Protocol: When a crisis situation is detected, the AI attempts to stop fortune interpretation and provide contact information for professional counseling services.

3. Crisis Response Procedure

When crisis keywords are detected during a conversation, the following response is triggered:

A crisis counseling information banner is displayed at the top of the screen as promptly as possible.
Crisis hotline numbers appropriate for the user's country are provided.
The AI stops fortune interpretation and recommends professional counseling.
The banner disappears when the user closes it or automatically after 60 seconds.

4. Crisis Counseling Contact Information

Korea

자살예방상담전화

1393

24시간 무료 상담

정신건강위기상담전화

1577-0199

24시간 정신건강 위기상담

청소년 사이버 상담센터

1388

24시간 청소년 상담

United States

988 Suicide & Crisis Lifeline

988

전화 또는 문자로 988

Childhelp National Child Abuse Hotline

1-800-422-4453

아동학대 24시간 상담

International

Crisis Text Line

HOME → 741741

문자로 HOME을 741741로 발송

5. Limitations of AI

As an AI-based service, Chloris has the following limitations:

It may not accurately detect all crisis situations.
AI responses do not replace the judgment of professional counselors.
Crisis detection may be delayed or missed due to technical errors.

In a crisis situation, do not rely on the AI service. Please contact the crisis counseling services listed above directly.

Safety Policy