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Terms of Service

Last updated: March 29, 2026

Article 1 (Purpose)

These Terms govern the conditions and procedures for using the AI fortune-telling consultation service (hereinafter "the Service") provided by Arboreum Labs (hereinafter "the Company").

Article 2 (Definitions)

  • "Service" refers to the AI voice consultation service based on Saju, MBTI, and Tarot provided by the Company.
  • "User" refers to a member who uses the Service in accordance with these Terms.
  • "Credit Pack" refers to a paid product that grants service usage time, purchased through payment. Each credit pack is managed individually and is valid for 180 days from the date of purchase. Unused time from an expired credit pack will be forfeited.
  • "AI Content" refers to all content such as fortunes, consultations, and interpretations automatically generated using artificial intelligence technology.

Article 3 (Effectiveness and Modification of Terms)

  1. These Terms take effect when posted on the Service's screens or otherwise communicated to users.
  2. The Company may modify these Terms within the scope permitted by applicable laws.
  3. Modified Terms take effect 7 days after being announced.

Article 4 (Eligibility and Age Restrictions)

Age Restrictions

This Service is available only to users aged 18 or older. Users under the applicable age may not register for or use the Service, and accounts found to belong to underage users may be immediately suspended or deleted. By using this Service, you represent and warrant that you meet the minimum age requirement. Arboreum Labs reserves the right to terminate accounts found to be in violation of these age restrictions.

Article 5 (Service Description)

The services provided by the Company are as follows:

  • Saju × MBTI × Tarot integrated AI voice consultation service
  • Tarot card reading service
  • Other services additionally developed or provided through partnerships by the Company

Article 6 (Service Usage)

  1. The Service is available after creating an account.
  2. New members receive a limited amount of free credits.
  3. After the free time is exhausted, you may purchase a credit pack to continue using the Service.
  4. Service usage time is deducted in real time.

Article 7 (Payment and Pricing)

Products

Paid credit products are as described within the app.

Payments are processed through the App Store (iOS) or Google Play (Android) in-app purchase system. Credits are added promptly after payment completion.

Validity Period

Each credit pack is valid for 180 days from the date of purchase. Credit packs are managed individually, and purchasing a new credit pack does not affect the validity of existing ones. Unused time from an expired credit pack is automatically forfeited and is not eligible for refund. Free usage time and promotional credits provided upon signup may be subject to separate validity periods.

Article 7-2 (Credit Pack Restrictions)

  1. No Transfer or Assignment: Credit packs may only be used on the purchaser's own account and cannot be transferred, gifted, or moved between accounts.
  2. No Resale: Credit packs may not be resold or traded to third parties.
  3. No Cash Withdrawal or Conversion: Usage time cannot be converted to or withdrawn as cash, points, virtual assets, or any other form of currency.
  4. Not Usable on Other Services: Usage time may only be used within the Chloris service and cannot be used to purchase third-party services or products.
  5. Credit packs do not constitute currency, securities, prepaid electronic payment instruments, or electronic money.

Article 8 (Refund Policy)

1. Eligible for Refund

Only paid credit packs are eligible. Free credits and promotional credits are not refundable.

2. Refund Method

Refunds follow the policies of the Apple App Store or Google Play.

  • iOS: reportaproblem.apple.com or Settings → Apple ID → Subscriptions/Purchase History
  • Android: Google Play app → Payments & Subscriptions

3. Credit Adjustment Upon Refund

  • Upon refund approval, the credits from the purchase will be reclaimed.
  • If credits have already been used, the used amount will be deducted from your balance.
  • Any outstanding balance will be automatically settled upon the next credit purchase.

4. Service Availability

The Service is provided on an 'AS IS' and 'AS AVAILABLE' basis. The Company does not guarantee uninterrupted operation of the Service. The Service may be temporarily suspended due to scheduled maintenance, system updates, or force majeure.

5. Refund Inquiries

Email: support@chlorisfortune.com

Article 9 (AI Content Disclaimer)

Important Notice

All content provided by this Service is automatically generated by artificial intelligence (AI), and its accuracy, completeness, or reliability is not guaranteed.

Fortune / Saju / Tarot

Fortune readings, Saju interpretations, and Tarot card readings are provided for entertainment and reference purposes only. Such content has no scientific basis and does not predict the future or guarantee facts.

Not a Substitute for Professional Advice

The Service's content does not replace any professional advice, including but not limited to:

  • Medical: Always consult a healthcare professional for health-related decisions.
  • Legal: Consult a qualified attorney for legal matters.
  • Financial: Consult a certified financial planner for investment and financial decisions.
  • Mental Health: Seek help from a licensed counselor or psychiatrist for mental health concerns.
  • The Company does not guarantee the accuracy of AI-generated content.
  • The Company is not responsible for decisions made by users based on information from the Service.
  • The Company is not liable for service interruptions caused by force majeure events such as natural disasters or system failures.

Article 10 (Consent to Voice Data Processing)

When using the AI voice consultation service, the user's voice is transmitted to and processed by external services.

  • Speech-to-Text (STT): User voice is streamed in real time to Deepgram for text conversion. Under the Model Improvement Partnership opt-out, voice data is not used for model training and is promptly deleted after processing (zero retention policy).In certain jurisdictions such as Illinois (BIPA) and California in the United States, voice data may be classified as biometric information. Users in such regions will be asked for explicit consent before the service begins.
  • Text-to-Speech (TTS): AI response text is sent to ElevenLabs for voice synthesis. The generated voice is AI-synthesized. Data training opt-out is applied, and logging is minimized with the enable_logging: false setting.
  • AI Response Generation: Conversation content is sent to Anthropic or Google Gemini for AI response generation. We use paid APIs, and conversation data is not used for model training.

By starting the voice consultation service, the user is deemed to have consented to the above data processing. In certain regions (U.S. two-party consent states, EU/EEA), a separate explicit consent process is provided before the service begins.

Article 11 (User Obligations)

Users must not engage in the following activities:

  • Using another person's information fraudulently
  • Using the Service for commercial purposes
  • Interfering with the normal operation of the Service
  • Other activities that violate applicable laws

Article 12 (Regional Restrictions and VPN Bypass Prohibition)

Users are responsible for complying with the laws of their country/region of residence. Using VPNs or other means to bypass regional restrictions to access the Service constitutes a violation of these Terms, and any legal liability arising from such use rests solely with the user.

The Company may restrict service access or suspend the account of any user found to have bypassed regional restrictions without prior notice.

Article 13 (Service Suspension)

The Company may suspend the provision of the Service in the following cases:

  • System maintenance and repairs
  • Natural disasters or national emergencies
  • Other unavoidable circumstances

Article 14 (Dispute Resolution)

Before initiating arbitration, both parties shall first attempt to resolve the dispute through informal negotiation by sending written notice. If the dispute is not resolved within 15 days of informal negotiation, either party may initiate formal mediation. If not resolved within 45 days from the initial notice, either party may proceed to arbitration.

Addendum

These Terms take effect on February 16, 2026.

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